Housing Help

If a young woman’s needs support to apply for other housing services (like Department of Housing or Community Housing) the Housing Workers may be able to provide Housing Help.

The Housing Workers can:
• Provide information about housing options
• Give practical assistance with applying for other accommodation

General Counselling for young women who are homeless or at risk of homelessness

What is Zig Zag’s General Counselling?
This service is for young women who want to talk about things that are happening in their life. We aim to provide a safe space where young women can explore issues that are important for them.

Zig Zag’s counselling service is free and confidential. It is for young women who are homeless or at risk of homelessness and who are aged 12-25 years old.

How can I access General Counselling?
All you need to do is ring Zig Zag on 3843 1823 and ask to speak to one of the general counsellors. If our counselling service is appropriate for you, the counsellor will then arrange to meet with you for an appointment. You are also welcome to bring a support person with you for your appointment.

This first appointment is an opportunity for you to talk about your goals, hopes and expectations of counselling. It may also help you to work out if we are a suitable service for you.

What does a counsellor at Zig Zag do?
• They understand that it can be hard to talk about things that are personal
• They provide you with information about what counselling is so you will know what to expect
• They provide a confidential Service
• They provide you with choices about ways to explore your thoughts and feelings
• They aim to build a relationship with you based on honesty and openness
• They allow you to choose what is important to talk about, and at your own pace
• They listens to your story and explore it with you without judging you
• They can help you find supports in your community
• They respect your needs and decisions about your life and won’t try to tell you what to do
• They support you to feel empowered and confident in your own skills and strengths
• They can support you to become aware of your thoughts and feelings
• They can support you to explore different ways of coping with pain and other difficult feelings

Why come to counselling?
If you want to talk about or get support with:
- what’s happening in your relationships
- violence you are experiencing (or have experienced in the past)
- grief from losing a loved one
- issues in your family
- self harming
- your sexuality
- drug or alcohol use
- issues with school or work
- parenting
- feeling isolated/sad/angry
- your life in general